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Sex Sim => Unofficial Sex Sim Support => Topic started by: mrbates on October 20, 2010, 09:28:42 AM

Title: Install issue. Second disk???
Post by: mrbates on October 20, 2010, 09:28:42 AM
I've tried reinstalling multiple times and re-downloading the installer but I keep running up against the same problem.

When I run the sexsim_setup.exe everything is fine and dandy until its nearly at the end of installation, the text above the progress bar says "tex_char-Robyn.sexsim", when a window pops up titled "Insert Disk". Heres a   screenshot. (http://i1119.photobucket.com/albums/k633/MrBares69/Install.png)

If I hit cancel and try and run the program I hang forever on a loading screen after entering in my login info.

Specs:
Os: Windows 7 Professional
Processor: AMD Phemon II x4 810 Processor 2.6 GHz
RAM: 4 GB
System Type: 64-bit
Graphics Card: ATI Radeon HD 5700

How do I install the game properly?
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 20, 2010, 10:15:06 AM
I'm not sure why that's happening and it's the first time I've heard of anything like that.  Have you tried installing it to the default directory the installer wants instead of in into the one you are trying to install to?  Please check if that works and if not then I'll look into other possible solutions.
Title: Re: Install issue. Second disk???
Post by: mrbates on October 20, 2010, 10:26:11 AM
I have the same problem when I let it install to the default I'm afraid. I can't think of anything unique about my computer that could cause this but I do use Daemon tools for virtual drives. Getting rid of them didn't seem to help though.
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 20, 2010, 11:25:32 AM
Hmm, that is very strange.  You say you've downloaded the file again?  Can you try downloading it to a totally different directory and then installing from there?  Also, are you running any virus checker during the installation?  It's possible that it could be interfering with the install.
Title: Re: Install issue. Second disk???
Post by: mrbates on October 20, 2010, 01:36:30 PM
I'm downloading the installer to my user directory now. I'll do a restart once its downloaded make sure the virus software is off before I install.
Title: Re: Install issue. Second disk???
Post by: mrbates on October 20, 2010, 02:21:54 PM
It installed properly and seems to be working now. I'm not sure if it was the restart, downloading it to the user folder, or making sure that my anti virus software was off by checking the processes in task manager but its working and I can log in.

Thank you very much for your help.
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 20, 2010, 02:36:20 PM
Awesome, I'm glad you got it working.  Welcome to Sex Sim and I hope you enjoy it. :cheers:
Title: Re: Install issue. Second disk???
Post by: mech1 on October 21, 2010, 12:31:56 AM
IMHO it seems that the package was blocked/removed during unpacking/istalling to you system.
This happens to me time to time with NOD32 which thinks that there is virus and remove the EXE before the install ends.
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 21, 2010, 10:01:07 AM
IMHO it seems that the package was blocked/removed during unpacking/istalling to you system.
This happens to me time to time with NOD32 which thinks that there is virus and remove the EXE before the install ends.

Yeah it's definitely a good idea to ALWAYS have virus protection running at all times, but during installations it's sometimes necessary to turn it off or it interferes with the install.  Sort of defeats its own purpose but hey that's a computer for you, haha.
Title: Re: Install issue. Second disk???
Post by: swinger25 on October 23, 2010, 03:03:42 PM
oh my god im turning crazy.. the same problem is happening to me... "please insert disk 2" I put off the NOD, I tried all the tips mentioned here. No way. Something is happening
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 23, 2010, 03:20:28 PM
Please let me know as many details about your system as you can or there's really no way for me to even guess at the problem.
Title: Re: Install issue. Second disk???
Post by: Studley on October 24, 2010, 07:24:41 AM
I'm having the same installation problem.  I've tried running setup from your site, and I've tried saving the setup file to computer and then running it, and I keep getting asked for a second disk.  Must be a bug in the installer.
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 24, 2010, 11:39:19 AM
I'm having the same installation problem.  I've tried running setup from your site, and I've tried saving the setup file to computer and then running it, and I keep getting asked for a second disk.  Must be a bug in the installer.

It's possible there's something in the installer doing it but at the same time we have around 300 new users sign up and use the sim every day so it's not something that's affecting everyone.

I'll take a look and see what I can find, but again there's nothing much I can do without knowing what kind of systems people have.  If it is a bug then it must have to do with something specific on the systems being affected, but without knowing what those systems are my hands are tied.
Title: Re: Install issue. Second disk???
Post by: Wattie on October 25, 2010, 12:58:01 PM
I had the same issue at first.  I found out though for some reason if I registered on the main site first THEN downloaded the game file then it loaded correctly and the installer worked perfectly.

Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 25, 2010, 03:57:19 PM
I had the same issue at first.  I found out though for some reason if I registered on the main site first THEN downloaded the game file then it loaded correctly and the installer worked perfectly.

That's just luck. :)  Registering doesn't change the file, but I think maybe what might happening is possibly too many people are downloading at once, and some people are getting a bad download.  I'm uploading a newly built version of the file just in case it's the file itself, but I'm also going to look into having the file mirrored on some other servers to spread out the load.
Title: Re: Install issue. Second disk???
Post by: mayamellissa on October 27, 2010, 09:09:44 PM
I've tried re-downloading it but I'm having no luck and I don't know how to turn off my virus scanner. It just keeps asking me for disc two. I got the same screen going as the topic creator.
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on October 27, 2010, 10:21:01 PM
I'm sorry that people are having troubles but as I said there's nothing I can do without knowing what kind of systems you have.

As long as everyone keeps posting in this thread that they're having issues and they don't provide any info beyond that, all I can suggest is to try downloading it again and turn off your virus checker.  Without knowing which virus checker you're using I can't even tell you how to do that.  Google will be of help there I imagine..  That's about the only advice I can give with the info I've got.

I have no idea how common this problem is, and it only seems to be happening over the last couple of weeks, so it could just be bad internet connections.  Like I say I'm looking for places to mirror the file so hopefully that will cut down on the problem.  I also uploaded a newer build to see if that helped but apparently not.  Hopefully it will be figured out soon.
Title: Re: Install issue. Second disk???
Post by: mayamellissa on October 28, 2010, 04:30:38 PM
I have an acer laptop and I'm not very if at all computer literate. What info do you need? I really wanna play this game!
Title: Re: Install issue. Second disk???
Post by: Jak (ripened peach) on November 01, 2010, 01:19:04 PM
I've posted a new download link.  Please see this thread: http://www.sexsim.com/forum/index.php/topic,250.0.html